+27 (0) 11 287 5900 info@inspireware.co.za

Services and Support

Please get in touch so we can see how we can help you.

Services 

Installation

We have an experienced technical team that can implement nationally on all our hardware and software solutions supplied.

Maintenance

We offer a fully comprehensive maintenance option on all our hardware supplied.

Service Level Agreement

Taking away the headache of supporting your own infrastructure we ensure efficiencies within your environment. We can tailor-make a package that suits your unique servicing and maintenance needs.

Technical Support

Ensuring our solution is a sustainable one, we offer ongoing technical support through our call centre.
In our education sector, we offer additional teacher support on specific subject matters related to ICT and Learner Teacher Support Material.

Project Management

Inspireware have a team of experienced project managers whose aim is to ensure quality and effectiveness of our support team’s roll out of projects awarded. This will enable one point of contact as the client liaison to simplify communications and overseeing all responsibilities.

Monitoring and Evaluation

Monitoring and Evaluation is done specifically in the education sector.
Inspireware’s aim is to build teacher capacity in every Province through each initiative implemented. Various activities are done to ensure this. Namely pre-tests, post-tests including continual assessments. Teachers progression is monitored and learning gaps are identified. Allowing the grouping of similar needs in tailor made training packages.

Finance Option

We are keeping abreast of the buying trends by providing our clients with an easy payment facility due to the increased demand for a Rental Option. We also offer a “Rent to Own” facility.

Development Arm

Bespoke content created including ongoing updates and advancements for existing content.

By using our interactive solutions teachers and learners alike have a “lightbulb” moment.

Training

Training is an important service that Inspireware offers to teachers so that the full benefit of the software can be passed onto the learner. The training is comprehensive and provides skills to teachers to best use the product in the classroom environment.
The attendees of the training will receive a certificate of attendance and the training courses will also be MICT SETA accredited. SACE endorsed.

Warranty & Software

Infrared Thermal Imager

Limited Warranty
Warranty Form

TI02 Software Download – 2020/5/30
(Contact us for help with installation and setup)

Let us know how we can help

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Drivers

Please confirm the version of Windows you are running before installing the appropriate driver. Scroll down and click “Download” under the appropriate heading. You can contact us for the Inspireware Manual for instructions on how to install the driver you need.

Program Driver

XP – Windows 10 (32 BIT)

Program Driver

XP – Windows 10
(64 BIT)

USB Driver

Windows 8
(32 BIT & 64 BIT)

USB Driver

Windows 7
(32 & 64 BIT)

USB Driver

Windows 8
(64 BIT)

USB Driver

Windows 10
(64 BIT)